During our stay, we faced a particularly frustrating issue with persistent power surges that occurred every few minutes, making it virtually impossible to relax or get a good night's sleep. The air conditioning struggled to keep up, leaving the room uncomfortably warm and the intermittent outages caused disruptions at the worst times. Additionally, despite informing the staff about the situation, the issue could only be addressed the following day, leaving us to endure a night of unbearable discomfort.

The pool area was a great spot for relaxation.

A hidden gem near Bacalar

The hotel's relaxing pool area became our evening gathering spot, bringing family together after a day of exploring. The staff's kindness and dedication made every moment enjoyable.

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An enchanting stay awaits! The family suite offered spacious comfort, perfect for unwinding after a day of exploration. The staff were incredibly welcoming and attentive, ensuring we had everything we needed. With a relaxing pool area to gather in, our evenings felt special. Bacalar's beautiful landscape only enhanced this memorable experience.

The family suite offered ample space with lovely decor, making it a perfect retreat for relaxation after exploring Bacalar. The pool area had a peaceful vibe, great for unwinding with family. Staff members were welcoming and attentive, ensuring we felt comfortable. However, we did experience some annoying power flickers during our stay that disrupted our evenings. Also, the dining options nearby were limited, so bringing snacks is advisable. Despite these hiccups, we truly enjoyed our time and the beautiful surroundings.

Comfortable and beautifully designed, the family suite was a retreat after exploring. The hotel is conveniently located near shops and has a lovely pool area for relaxation. However, power flickers were a minor inconvenience, and some amenities were limited during our stay. Despite these issues, we enjoyed healthy salads and appreciated the staff's kindness throughout our visit.

It was just an ideal choice for a weekend vacation in Bacalar with fantastic value. The pool area was really nice for relaxing after exploring the area. Bring some snacks, as the dining options could be limited nearby.

The room was super spacious and stylish, and I loved chilling by the peaceful poolside after a long day. The outdoor pool and sun loungers were perfect for soaking up the sun! Just a heads up, there were some occasional power flickers, but it didn’t ruin my great experience at all. ☀️

i had a great time at mayanah during my spa holiday. the family suite was super comfy and perfect for relaxing after exploring bacalar. the location was awesome, just a short walk to restaurants and shops.

the air conditioning unit leaked badly.

My stay at Mayanah Bacalar was delightful! The family suite was beautifully designed and spacious, offering a cozy retreat after long days exploring Bacalar. The lovely pool area was a wonderful spot for unwinding with family, enhancing our overall experience.

Could hear occasional noise.